Privacy Notice

SoleSheet is responsible for the personal information described in this notice. Questions, requests, and withdrawals of consent can be sent to privacy@solesheet.app.

We may collect information that you choose to provide, including:

• your email address;
• an optional name, reseller name, or alias;
• the time you consented and the privacy-notice version you accepted;
• four core survey answers about your phone platform, active inventory, what you would be willing to pay based on the demo, and preferred feature when you choose to finish the survey;
• optional follow-up answers about your current tracking method, installment sales, cloud backup, sales channels, and interview availability;
• optional Other details you enter for supported survey questions;
• an optional additional comment about SoleSheet, such as feedback, concerns, feature ideas, or questions;
• messages or requests you send to our privacy contact.

Survey answers remain only in the open page until you select Finish this survey. Finished surveys are linked to your waitlist signup and stored in our cloud database. Closing the survey without finishing does not submit its answers.

Please do not include passwords, payment information, customer details, or other sensitive information in an optional survey comment.

Waitlist and finished survey submissions are processed by our cloud infrastructure provider and stored in its cloud database. We also use a website security and anti-abuse service to protect the form from spam and automated misuse. For that security check, the provider may process limited technical information such as your IP address, browser and device characteristics, requested page, referring page, request time, and the verification result. SoleSheet does not store the security-check response token or the provider's verification response in the waitlist database.

SoleSheet uses an aggregate website analytics service to measure visits, page views and paths, referring websites, country, device class such as mobile, tablet, or desktop, browser, operating system, and website performance such as Core Web Vitals. This configuration does not use analytics cookies. We do not use it to collect your email, name, survey answers, exact device model, custom behavioral events, or session recordings, and we do not join its measurements to your waitlist or survey submission.

If your finished survey says that you are open to an interview or would like details first, SoleSheet may use a private, owner-operated dashboard to send the corresponding research message through an outbound email delivery provider. To deliver and administer these messages, that provider processes your recipient email address, SoleSheet's sender and reply addresses, the message subject and body, send time, a provider message identifier, and delivery, bounce, complaint, failure, or suppression outcomes. Messages are individually addressed. SoleSheet does not enable open tracking or link-click tracking for this outreach.

An interview or details message may offer an optional public Google Calendar booking page. If you choose to book, you submit the name fields, an email address you can access, and your selected time directly through Google. SoleSheet does not require your legal name: you may use an alias or shop name in Google's required first-name and last-name fields. Google Calendar then creates the appointment event and handles its confirmation, cancellation or rescheduling path, and Google Meet details when enabled. Booking is not anonymous because the accessible email address and event remain identifiable. The dashboard does not use the Google Calendar API, prefill your identity, create appointments automatically, or synchronize the respondent list with Google.

To manage an optional interview, SoleSheet may manually keep limited contact and scheduling information, attendance or rebooking status, related interview correspondence, and email delivery status in an owner-controlled administrative record. We use this information only to manage the interview and, if we miss you at the scheduled time, offer one opportunity to book another time. This record is not automatically synchronized with Google Calendar.

We use personal information only for the following purposes:

• to register and manage your waitlist interest;
• to contact you about early access, product updates, and product research you agreed to receive;
• to send an interview invitation or requested interview details that match the follow-up option you selected;
• to understand waitlist demand and prioritize product, platform, and pricing decisions using structured survey answers, optional comments, individual signups, or aggregated counts;
• to understand how people find and use our public pages, improve website performance and device compatibility, and estimate waitlist conversion using separate aggregate visit and signup counts;
• to offer optional appointment booking, arrange a follow-up interview, and provide confirmation and meeting details when you choose to book;
• to maintain limited interview-administration records and offer one optional rescheduling opportunity after a missed appointment;
• to prevent duplicate outreach and handle delivery failures, complaints, and provider suppression;
• to prevent duplicate submissions, spam, fraud, and misuse; and
• to protect the website and comply with applicable law.

We do not sell your personal information. We do not use waitlist information for lending, credit scoring, or automated decisions that produce legal or similarly significant effects.

We ask for your consent before registering your waitlist interest and contacting you about early access or product research. Survey participation is optional, and you may join the waitlist without answering the survey. If you choose to finish it, the four core questions are required—including what you would be willing to pay based on the demo—while your current tracking method, the other follow-up questions, Other-detail fields, and additional comment remain optional. Answers are submitted only when you select Finish this survey; closing an unfinished survey does not submit them.

You may withdraw consent or ask us to stop contacting you at any time by emailing privacy@solesheet.app. Withdrawal does not affect processing that was lawful before it was withdrawn.

If you selected an interview option, a message may invite you to choose a time. If you selected “send me more details first,” the message will explain the interview before offering optional booking and will not treat you as already committed. You do not have to book. If you do, you may use an alias or shop name instead of a legal name, but should use an email address you can access for confirmation and meeting details. You may also stop follow-up contact by replying to an outreach message or emailing privacy@solesheet.app.

If we cannot connect with you at a scheduled interview, we may send one message offering another booking opportunity. Rebooking is optional. If you take no action, we will not send another missed-appointment reminder.

We may share information only with:

• our cloud infrastructure, website security, and aggregate analytics providers, which host the website and its backend, store waitlist and finished survey submissions, protect the form from automated misuse, and provide cookie-free aggregate traffic and website performance reporting;
• our outbound email delivery provider, which sends individually addressed interview or requested-details messages for SoleSheet and reports limited delivery and suppression outcomes;
• Google Calendar, which provides the optional public booking page and, when you choose to book, processes the submitted booking fields, appointment event, confirmations, cancellations or rescheduling, and Google Meet details;
• professional advisers when reasonably necessary to obtain legal, security, or compliance advice; and
• public authorities when disclosure is required by applicable law or a valid legal process.

Service providers may process information outside the Philippines. Our current outbound email delivery provider states that its account data, including message content and delivery logs, is stored in the United States even when a different sending region is selected. Google operates servers around the world. When international processing occurs, we remain responsible for data minimization, access limits, appropriate provider terms and safeguards, and an effective way to exercise your rights.

We retain stored waitlist and finished survey information only while it is needed for early-access planning and product research. Unless a longer period is required by law or you ask to remain informed, we delete inactive waitlist information before it exceeds 12 months since your last recorded interaction.

For this waitlist database, the last recorded interaction is the latest of the stored signup creation or update time and any finished survey’s submission, update, or completion time. We review retention during the first five days of each month and include records that would reach the 12-month limit before the following monthly review.

Deleting a signup also deletes its linked finished survey and selected sales-channel records. Our cloud database provider's automatic recovery history, or a protected database snapshot created for a specific recovery operation, may temporarily contain an earlier copy. These copies are restricted to recovery, are not used for ordinary research or contact, and any deletion is applied again if an earlier state is restored. An operation-specific recovery snapshot is removed within seven days, and sooner when it is no longer needed.

Our current outbound email delivery provider documents a 30-day retention period for email data. For each live outreach campaign, the local owner dashboard keeps one immutable campaign-level copy of the sent subject, plain-text and HTML message versions, and message-template details, alongside pseudonymous delivery-control metadata. This limited archive helps us review what was sent. It does not contain recipient email addresses, pseudonymous recipient identifiers, per-recipient message copies, provider response bodies, or messages sent only for owner or batch testing. It is retained for the configured period from 1 to 365 days (90 days by default), then removed. A limited suppression or stop-contact record may be kept only as needed to avoid contacting you again, handle a privacy request, recover safely, or comply with law.

A booked appointment remains in the applicable Google Calendars until it is cancelled or deleted under the account's controls. Google Calendar normally keeps a deleted event in the calendar bin for 30 days before permanent deletion; Google's broader deletion process may take longer for active and backup systems. Cancellation or deletion cannot remove confirmation emails or calendar copies already held by a participant or another provider.

SoleSheet's limited interview-administration record is normally kept for up to 90 days after the latest related appointment, attendance update, rebooking, or follow-up activity, then deleted. We may retain only what is still necessary to honor a privacy request, avoid unwanted repeat contact, or comply with law. Deleting this record does not itself remove a Google Calendar event or copies held by an email or scheduling provider.

If you unsubscribe or make a privacy request, we may retain the minimum request information needed during the recovery window to honor it after a restore, avoid contacting you again, or meet a legal obligation. Security records may be retained for a limited period appropriate to preventing abuse and investigating incidents.

We use reasonable organizational and technical safeguards appropriate to the nature of the information, including limiting access to people and providers that need it, protecting data in transit, and reviewing access and retention practices. No method of transmission or storage is completely secure, but we work to reduce foreseeable risks.

Interview outreach is limited to fixed survey-answer cohorts, sent one recipient at a time without CC or BCC, and tested before live delivery. The local delivery-control journal excludes raw email addresses, names, survey answers, message text, and production waitlist identifiers. The separate private campaign-message archive is limited as described in the retention section. The dashboard keeps production waitlist database access read-only and does not override provider bounce or complaint suppression.

Access to limited interview-administration records is restricted to the owner and providers that need the information to arrange or deliver the requested interview communications.

Subject to applicable law, you may have the right to be informed, access and correct your personal information, object to processing, withdraw consent, request erasure or blocking, obtain data portability, claim damages, and file a complaint.

To exercise a right, email privacy@solesheet.app. We may ask for information needed to verify your identity before acting on a request. A verified deletion request removes the matching waitlist signup and its linked finished survey and sales-channel information. We do not confirm whether an address was previously registered. You can learn more from the National Privacy Commission’s guide to data-subject rights (opens in a new tab).

The waitlist is intended for people who are at least 18 years old. If you are under 18, please do not submit personal information without the involvement and consent of a parent or legal guardian. If we learn that we collected information from a child without appropriate consent, we will take reasonable steps to delete it.

We may update this notice when our data practices or legal obligations change. Material changes will be communicated through the website or an appropriate direct notice before they take effect when required.

Please contact us first at privacy@solesheet.app so we can try to address your concern. You also have the right to file a complaint with the National Privacy Commission (opens in a new tab).